Privacy Policy

1. Information We Collect

Information You Provide

• Account Information: Name, email address, phone number, farm location, acreage
• Payment Information: Credit card details (processed by Stripe)
• Farm Data: Crop types, irrigation schedules, soil moisture readings
• Communications: Emails, support requests, feedback

Information Collected Automatically

• Sensor Data: Soil moisture, temperature, and other readings from connected devices
• Usage Data: Pages visited, features used, time spent on platform
• Device Information: Browser type, IP address, device identifiers

2. How We Use Your Information

• To provide and improve our irrigation management services
• To send alerts, recommendations, and compliance reports
• To process payments and manage your subscription
• To respond to your inquiries and provide customer support
• To create anonymized, aggregated data products (with your consent)
• To comply with legal obligations

3. Data Aggregation and Commercial Use

With your explicit opt-in consent, we may anonymize and aggregate your farm data with data from other users to create "Aggregated Data" products. These products:

• Cannot identify individual farms or farmers
• Are used for research, analytics, and commercial licensing
• May be sold to institutional clients including agricultural research organizations, financial institutions, and regulatory bodies

You can opt out of data aggregation at any time through your account settings without affecting your access to our core services.

4. Information Sharing

We may share your information with:

• Service Providers: Payment processors (Stripe), cloud hosting (Vercel, Google Cloud), analytics providers
• Partners: Kern Irrigation Scheduling LLC (our data partner)
• Institutional Clients: Aggregated, anonymized data only (with your consent)
• Legal Requirements: When required by law or to protect our rights

We do not sell your personally identifiable farm data to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest, access controls, and regular security audits. However, no method of transmission over the Internet is 100% secure.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We retain sensor and irrigation data to improve our models and provide historical reporting. You may request deletion of your data at any time, subject to legal retention requirements.

7. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request information about what personal data we collect, use, and disclose
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information
• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

To exercise any of these rights, contact us at privacy@agwaterai.com or call (661) 809-3151. We will respond within 45 days as required by law.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and remember your preferences. You can control cookies through your browser settings.

9. Children's Privacy

Our Services are not directed to children under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our platform. Your continued use after changes constitutes acceptance.

11. Contact Us